Transmissions
Questions, answered
How long does delivery take? +
Each print is made to order: production takes 2–4 working days, then delivery 2–5 working days depending on where you are. Most UK orders arrive within a week of ordering.
What is Cosmic Canvas exactly? +
You upload a photo, pick an art style, and our AI engine repaints it. The preview is free (three a day) and carries a watermark. When you order, the artwork is re-rendered at full gallery resolution — no watermark — and printed.
Will my printed Cosmic Canvas look like the preview? +
Yes — the final render uses the same style instructions as your preview, at much higher resolution. Small details may differ slightly because the artwork is regenerated, but the style and composition match the preview.
Why is a size blocked when I upload my photo? +
We measure your photo's pixels against each print size. Below 150 dpi a print looks soft, so we don't sell it. A 12-megapixel phone photo comfortably covers A3 and usually A2.
What do you do with my uploaded photos? +
Uploads are used only to produce your preview and your print. Unpurchased uploads are deleted automatically after 30 days; previews after 2 days. We never use your photos for anything else.
What paper and inks do you use? +
Posters print on 200 gsm+ archival matte stock with pigment inks; canvas is poly-cotton blend on FSC-certified stretcher bars; frames are wood with shatterproof plexiglass.
Do prices include VAT and shipping? +
Yes. The price on the page is the price at checkout — UK VAT and worldwide delivery included.
Can I return a print? +
If your order arrives damaged or wrong, we reprint or refund — photos within 30 days to hello@aphelion-prints.com. Because every print (especially custom ones) is made just for you, we can't accept change-of-mind returns on personalised items, in line with UK consumer law.